Repairs & Service
Please see below a summary of our workshop info and charges:
For commercial hot water machine repairs you must always prebook the machine in with us before drop off.
Karcher, Kranzle & IPC Repairs
Home & Garden
Home & Garden machine repairs are carried out at our workshop in Larkhall.
An upfront inspection fee of £45.00 is required to book the machine into the workshop. This covers the inspection and labour on the machine. Once the workshop has diagnosed the fault a member of our team will be in contact to let you know the price of any parts required to complete the repair of the machine.
Karcher K3-K7 Pressure Washers, WD Vacuum Cleaner, FC Floor Cleaners and Kranzle 1050 range: £45.00 INC VAT
Our workshop do not carry out repairs on Home & Garden steam cleaners.
For repairs on Karcher K2 models our workshop charge a reduced inspection and labour fee of £25.00 INC VAT. Our workshop class K2 repairs as “high risk” as the price of repair can quickly become very close to or greater than the price of a new K2.
For older machines we advise you contact us prior as our workshop does not carry out repairs on some older machines without prior discussion. Examples of these older machines are: KB4040 ,KB5050, KB6060 , 720MX , K5.85 K6.80, K6.85 , K7.80, K7.85, 411a , 520m, 620m, B502. This decision has been made by our workshop due to several key components on these machines being discontinued and the age of these machines.
For machines under warranty please bring with you a copy of your proof of purchase.
Please note unless the machine has been purchased directly from us in Larkhall we have no note of machine guarantee periods. It is the responsibility of the customer to inform staff if they believe the machine is still within the guarantee.
Home & Garden machines can be dropped off and booked into our workshop for repair & service Monday- Friday 09:00 – 17:00 at the below address:
Karcher Center LPC
35 Caledonian Road
Bring your machine in neat and tidy:
When dropping your machine in for repair please make sure that all hoses, cables and accessories are neatly tidied away. This greatly reduces the risk of unnecessary damage when transporting machines to us. Staff reserve the right to refuse to book a machine in if it is brought to us in a very poor condition.
Professional/ Commerical Equipment
For our Professional customers we have field engineers or machines can be dropped off at our workshop in Larkhall.
To arrange an engineer visit or to book a Professional machine into our workshop contact us on the below details;
Phone: 01698 889709
Please have the following information to hand before you contact us to ensure that our engineers are as prepared as possible when they arrive to deal with your problem:
• Machine Model
• Detailed description of the problem
• Site Contact
We aim to attend all breakdowns within 72 hours of the call being logged (excluding weekends). Priority will be given to contract customers.
£79.00 + VAT Standard Callout Charge
£60.00 + VAT Per hour labour
*Callout Charge prices may vary depending on area*
Due to the size of some professional machines you must contact us first to make sure it is suitable to drop off.
Brand not mentioned?
If you have an other brand of cleaning equipment that wasn’t mentioned above that you require to be repaired or serviced please contact us on 01698 889709 with the make and model of machine and we will advise if we can service or repair.