Repairs & Service
Our workshop has now re-opened. Due to the volume of repairs the workshop are currently dealing with the repair turnaround is currently 14 working days. Please read the below for further information on workshop charges or warranty repairs.
For commercial hot water machine repairs you must always prebook the machine in with us before drop off.
If entering the premises a facemask must be worn no matter how brief the visit.
Due to current social distancing guidelines we cannot assist with the unloading/loading of machinery at present.
Karcher, Kranzle & IPC Repairs
Home & Garden
Home & Garden machine repairs are carried out at our workshop in Larkhall.
An upfront inspection fee of £35 is required to book the machine into the workshop. This covers the inspection and labour on the machine. Once the workshop has diagnosed the fault a member of our team will be in contact to let you know the price of any parts required to complete the repair of the machine.
K3-K7 Pressure Washers, SC Steam Cleaners, FC Floor Cleaners, WD Vacuum Cleaners: £35.00 INC VAT
For repairs on Karcher K2 models the £35.00 INC VAT inspection fee applies. Our workshop class K2 repairs as “high risk” as the price of repair can quickly become very close to or greater than the price of a new K2.
For machines under warranty please bring with you a copy of your proof of purchase.
Please note unless the machine has been purchased directly from us in Larkhall we have no note of machine guarantee periods. It is the responsibility of the customer to inform staff if they believe the machine is still within the guarantee.
Home & Garden machines can be dropped off and booked into our workshop for repair & service Monday- Friday 09:00 – 17:00 at the below address:
Karcher Center LPC
35 Caledonian Road
For our Professional customers we have field engineers or machines can be dropped off at our workshop in Larkhall.
To arrange an engineer visit or to book a Professional machine into our workshop contact us on the below details;
Phone: 01698 889709
Please have the following information to hand before you contact us to ensure that our engineers are as prepared as possible when they arrive to deal with your problem:
• Machine Model
• Detailed description of the problem
• Site Contact
We aim to attend all breakdowns within 72 hours of the call being logged (excluding weekends). Priority will be given to contract customers.
£75.00 + VAT Standard Callout Charge
£50.00 + VAT Per hour labour
*Callout Charge prices may vary depending on area*
Due to the size of some professional machines you must contact us first to make sure it is suitable to drop off.
Brand not mentioned?
If you have an other brand of cleaning equipment that wasn’t mentioned above that you require to be repaired or serviced please contact us on 01698 889709 with the make and model of machine and we will advise if we can service or repair.